Welcome to the Exhibitor FAQ
Find all information on how to best utilise the event platform
The online event platform
Our online event platform has been re-designed to give you a more valuable event experience. You can now get a head start on the event by connecting with your target audience in advance and showcasing your products to potential buyers.
We know that navigating a new platform can be difficult. This guide will help you to make the most of what it can offer. Read on to find out how to:
- Represent your company through your online profile.
- Showcase your products to potential buyers.
- Engage with valuable contacts by connecting, messaging or setting up meetings.
- Capture real-time leads that will maximise your company’s ROI.
Frequently asked questions
Once you login to your profile, you’ll be able to add information to your profile. Your name, company and job title will be included automatically from your registration. You can also upload a personal profile picture. We highly recommend choosing the product categories you’re interested in for the virtual event, to allow for effective networking.
Yes, to reset your password, click here to reset your password on the login pop up window.
In the education section of the platform, you can view all the sessions, and simply click ‘+ to my schedule’.
To send a meeting invite, you can either click on their on their profile, or click on the calendar icon on their contact card to see the messaging option. You can schedule meetings either online or in-person.
You can view your favourite in your profile. To navigate to your profile, click on ‘Profile’ on the top right of the virtual platform.
Yes, please go to the All Exhibitors or All Products tab. There you will be able to filter out the categories you are most interested in.
Please contact our customer services team, and they will be happy to help. You can contact them via the following e-mail: Ficustomerservice@Informa.com.
You can find your digital badge directly within the Online Event app and desktop platform.
Go to My Profile tab and then My Meetings, and within this tab you will be able to see the status of all your meetings.
When you select the meeting time, you can either view in your time or the event time.
Go to the All Products tab and use the filters to search for the relevant products. If you are interested in learning more about a certain product, you can reach out to the exhibitor directly to set up a meeting to find out more.